Shipping policy

Effective Date: June 18, 2026

 

At Antelopower, we are committed to delivering your order safely, promptly, and transparently. Please review the shipping terms below prior to purchase.

 

Order Processing

Orders are processed Monday through Friday (excluding holidays).

Please allow 10-15 business days for order verification, payment processing, order production and packaging before shipment. Pls note that it’s pre-sale order and the production lead time is 10-15 business days.

 

Shipping Timeframe

Standard delivery time is 25-35 business days from the shipment date.

Delivery times vary based on your location and product availability.

Orders may ship in multiple packages depending on weight, product type, or fulfillment location.

 

Shipping Methods

We use trusted freight carriers and parcel services depending on your order contents (e.g., complete dirt bikes vs. accessories).

You will receive tracking information via email once your order ships.

Please allow up to 72 hours for tracking updates after dispatch.

 

Freight Deliveries (Electric Dirtbikes)

Electric dirtbikes are shipped via freight and may require a delivery appointment.

Freight delivery is curbside only. The driver is not responsible for bringing the product indoors.

Inspect your shipment upon delivery and report any visible damage to the driver before signing.

 

Shipping Destinations

We offer delivery within the United States, excluding Guam, Puerto Rico, Northern Mariana Islands, Virgin Islands, Marshall Islands, Alaska, and Hawaii.

Additional shipping charges may apply for deliveries to non-contiguous states.

We do not currently ship to U.S. territories, international locations, or APO/FPO addresses.

 

Shipping Delays

 

Antelopower is not liable for shipping delays caused by carriers, weather, customs, port congestion, or other uncontrollable events after dispatch.

We are not responsible for incorrect shipping addresses entered during checkout.

 

Lost or Stolen Packages

 

Once marked "delivered" by the carrier, packages become the customer's responsibility.

If your order is lost in transit or arrives damaged, you must notify us within 24 hours of delivery confirmation. We’ll assist in filing a claim if necessary.

 

Shipping Charges

 

Shipping costs are calculated at checkout based on item size, weight, and destination.

Shipping for complete dirtbikes may be charged separately or invoiced post-purchase based on location.

 

Order Changes & Cancellations

Orders cannot be changed or canceled after shipment.

To change your shipping address before fulfillment, contact us immediately

at info@antelopower.com.